Person

Dr Babis Theodoulidis

Main research areas: modelling, analysis and management of service systems. In particular, he investigates the design of service-based information systems, the temporal and spatial aspects of information, the analysis of information using data and text mining techniques (service analytics) with focus on customer analytics, the visualisation of information, and service information management issues within organisations such as information retention, audit and ownership.

Keywords: 
Information technology, Innovation, Business, Economy, Design, Service design, Engagement, Service analytics, Management, Knowledge exchange, Sustainability, Education, Teaching